Process feedback in task-oriented small groups

Poppy McLeod, Jeffrey Liker, Sharon Spreitzer, Gretchen Marie. and Shaul Losada. Process feedback in task-oriented small groups. Working Paper 602, University of Michigan. School of Business Administration. Division of Research, 1989.

Abstract

An experiment was conducted in which task-oriented small groups received interpersonal process feedback or did not receive process feedback. A computerized version of SYMLOG, a system specifically designed to analyze and feed back interpersonal behavior, was used. The feedback compared groups' actual behaviors to ideal behaviors based on three dimensions of interpersonal behavior. The results showed that behavior along the dominance dimension was most responsive to the feedback and that behavior along the task vs socioemotional dimension responded to the feedback in the direction opposite to the hypotheses. The relative salience of the behavior dimensions is discussed and implications for research and practice are presented.

Keywords: Group Behavior Analysis

Secondary Keywords:

Online version:

Bibtex entry:

 @techreport{McLeod:1989:PFT,
  Author = {Poppy McLeod and Jeffrey Liker and Sharon Spreitzer and Gretchen Marie. and Shaul Losada},
  Title = {Process feedback in task-oriented small groups},
  Year = {1989},
  Number = {602},
  Type = {Working Paper},
  Institution = {University of Michigan. School of Business Administration. Division of Research},
  Url = {http://hdl.handle.net/2027.42/35909},
  Keywords = {Group Behavior Analysis},
  Secondary-keywords = {Harmful Knowledge, Redundant Knowledge},
  Abstract = {
    An experiment was conducted in which task-oriented small groups
    received interpersonal process feedback or did not receive process
    feedback. A computerized version of SYMLOG, a system specifically
    designed to analyze and feed back interpersonal behavior, was
    used. The feedback compared groups' actual behaviors to ideal
    behaviors based on three dimensions of interpersonal behavior. The
    results showed that behavior along the dominance dimension was
    most responsive to the feedback and that behavior along the task
    vs socioemotional dimension responded to the feedback in the
    direction opposite to the hypotheses. The relative salience of the
    behavior dimensions is discussed and implications for research and
    practice are presented.
  }

  }